I underperformed on an automated video interview. Is there anything I can do?

Computer The short answer: YES!!

There is almost always something you can do about an interview or outcome that did not go your way or you feel did not fully expose your full potential.  Most recruiters are looking for people who are passionate about working for their company and want to succeed.  If you care enough to want to rectify a sub-optimal outcome this will rarely be seen as a negative. You should however know that it may not affect the ultimate outcome and/or that there are many things that could result in you failing to get the position which are outside your control.    

1. Ask for critical feedback first. First and foremost, you may not have done as badly as you think.  It is sometimes hard to judge ourselves objectively and everyone who took the interview would have been exposed to the same challenges.  Unless you froze completely or did something objectively terrible, there is a chance that it might how gone as badly as you think.  Perhaps the first step might be to express how keen you are about the company and to ask for critical feedback before condemning yourself to defeat.

2. Show your passion and knowledge Depending on your relationship with the recruiter you might explain (on the phone or via email) that you enjoyed the challenge of the video interview but felt that there was some additional information that you would like to share about your thoughts on the company.  If this information is well communicated and thoughtful it will show you in a good light.  You should however accept that if there are thousands of applicants there is a chance that this may not be capable of consideration.  Also if the company has a very formal hiring process then it might not be considered appropriate to bear additional information in mind.

3. Acceptance of a hard no and reapplying Automated video interviews are designed to show how you would perform spontaneously and without the benefit of preparation or hindsight.  There are a number of reasons why employers might employ this as part of their screening process particularly if it is essential to the role that you are able to think quickly on your feet.  If this is the case then maybe the company might not be the place for you.  Hiring is a two-way process and you do not want to end up being a poor hire at the company of your dreams… you will be miserable.  If you are still very passionate about the company and are undeterred then many companies accept reapplication from candidates after a period of time.  This can be a very solid option which would allow you to better prepare and come back a better candidate.

Good luck with it!  Dupsy Abiola

Question originally posed on Quora.com.


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